PRIVACY POLICY

Kusum Roadlines Pvt Ltd operates in the sectors of warehousing, Logistics, Transportation, and automobiles. We are committed to safeguarding the privacy and personal data of our customers, employees, drivers, vendors, partners, and website users.

This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website www.krv-group.com, mobile applications, fleet systems, warehouse management systems (WMS), transport management systems (TMS), or related services.

1. Information We Collect

A. Personal Information

• Name
• Mobile      number
• Email      address
• Address
• Company      name & designation
• GST      and business registration details

B. Employee / Driver / Workforce Data

• Employee      ID
• Driver      license details
• Aadhaar      / PAN (only where legally required)
• Attendance,      shift, and duty records
• Training      and compliance records

C. Vehicle & Logistics-Related Data

• Vehicle      number and type
• GPS      location data
• Trip,      route, and delivery status
• Fuel,      maintenance, and service records
• Consignment,      invoice, and POD details

D. Financial & Transactional Data

• Billing      and payment details
• Bank      account information (for payouts or settlements)
• Invoices      and tax records

E. Technical & Usage Data

• IP      address
• Browser      and device information
• Login      timestamps
• Cookies      and system

2. Purpose of Data Collection

We collect and use information to:

• Manage      warehouse operations, inventory, and dispatch
• Execute      transportation, fleet, and delivery services
• Track      shipments and vehicles
• Ensure      driver, vehicle, and regulatory compliance
• Process      payments, billing, and settlements
• Provide      customer support
• Improve      operational efficiency and service quality
• Meet      statutory and legal obligations
• Prevent      fraud, theft, and misuse of systems

3. Legal Basis for Processing

Under Indian law (DPDP Act, 2023), we process personal data based on:

• Consent     of the data principal
• Contractual      necessity
• Legal      and regulatory requirements
• Legitimate      business interests related to logistics and supply chain operations.

4. Data Sharing & Disclosure

We do not sell personal data.

Data may be shared with:

• Transport      partners, fleet operators, and warehouse vendors
• Technology      providers (WMS, TMS, GPS, ERP, HRMS)
• Payment      gateways and banks
• Government      or regulatory authorities when legally required
• Auditors,      insurers, and legal advisors

All third parties are required to maintain confidentiality and data security.

5. GPS & Tracking Data

Vehicle and shipment tracking data may be collected for:

• Route      optimisation
• Theft      prevention
• Delivery      confirmation
• Compliance      and safety

Tracking data is used strictly for operational and legal purposes.

6. Data Security Measures

We implement appropriate safeguards, including:

• Secure      servers and access controls
• Encryption      and password protection
• Role-based      access
• Periodic      audits and monitoring

Despite best efforts, no digital system is completely secure.

7. Data Retention

We retain personal and operational data only:

• For      the duration required to provide services
• To      comply with tax, transport, and labour laws
• For      audit, dispute, and legal purposes

Data is securely deleted or anonymised after the retention period.

8. Your Rights

You have the right to:

• Access      your personal data
• Request      correction or update
• Withdraw      consent
• Request      data deletion (subject to legal limits)
• Raise      privacy-related grievances

Requests can be sent to:
📧 [nishimarketing@krv-group.com]

9. Cookies & Website Tracking

Our website may use cookies to:

• Improve      user experience
• Analyse      traffic
• Enhance      security

You can manage cookies through browser settings.

10. Third-Party Links

Our platforms may contain links to third-party websites or applications. We are not responsible for their privacy practices.

11. Children’s Data

Our services are intended for business and professional use only. We do not knowingly collect data of individuals below 18 years of age.

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised date.

13. Contact Details

[KUSUM ROADLINES PVT LTD]
Address: Aditya Corporate Hub, RDC, Ghaziabad 201002
Email: [nishimarketing@krv-group.com]
Phone: [7683071010]